Welcome to AliExpress Help!

Get the Support You Need

Whether you're a new AliExpress user or an experienced shopper, we're here to help. Visit our Help Center page for answers to frequently asked questions about shopping, shipping, and disputes.

Contact Us Directly

If you need further assistance, you can contact our customer service team through the following channels:

• Russian Federation: 7 495 744 55 44
• Mexico: 52 55 53 85 09 67

Online Chat Support

For the quickest and most convenient support, use our online chat feature available on our website. It's available 24/7 for your convenience.